Frequently
Asked
Questions.

  • You are welcome to schedule a brief phone consultation, through our Contact Page. An initial phone consultation is free, and a good time to further discuss what you are looking for and answer any questions you may have. This is a time to figure out goodness of fit – which is important in your journey to finding the right therapist for you.

  • Click on the Book Appointment button on our website and complete the form so that we have all of the information we need to get started. From there, we will reach out via email to schedule a brief phone consultation.

  • Typically, individual therapy sessions are 45 -50 minutes and couples’ sessions are one hour. These times can be extended when needed to support the needs of all clients.

  • Weekly appointments are recommended for the beginning of our work together. It is important to make sure that therapy works for you – so if a weekly schedule does not feel possible, this is something that we can talk about and come up with a plan works best.

  • We are an out of network provider, so we do not take insurance directly. However, we do provide clients with a monthly invoice called a Superbill, which has all of the information that insurance companies need for reimbursement (which means you would get reimbursed directly through your insurance provider). It is a good idea to check with your insurance company to see what your plan covers.

  • We provide an easy streamline electronic billing system. Clients can pay by credit card, check or cash. Clients receive a monthly invoice with all the information they need for reimbursement through their insurance providers.

  • We have offices in both in Manhattan, NYC and Miami, Fl. We also provide Telehealth virtual sessions, utilizing a HIPAA safe platform to ensure clients privacy and security.

  • No, we do not prescribe medication. We collaborate with many psychiatrists who can assist with medication management.

  • NO SURPRISES ACT/GOOD FAITH ESTIMATE

    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises or call (800) 368-1019.